SSFP Franchise Development Team has completed five in-house operation research studies.

Study-1: A Study on Effect of Volunteers on Attracting Visitors to Health Fair and Reflections on Smiling Sun Clinic Services

 

The specific objectives of this study are: (a) assessing extent of effectiveness of health fair for increasing customer to the SS clinics; (b) identifying factors important for gathering local people to the fair; (c) Capturing visitors’ views/opinions on services and attracting more people to the model clinic.

 

Personnel of SSFP and franchisee staff took short interview of 272 visitors (>=18 years old) selected randomly during June-July, 2008 at the end of Fair visit organized during inauguration of three model clinics (Keranigonj, Tongi and Rayerbazar).

 

Study-2: Study Report on Better Utilization of Community Service Provider (CSP)

 

Main objective of the CSP study was to capture views and opinions of CSPs and clinic management on how better utilization of CSP is possible.

 

Three clinics from Rajshahi cluster (located at Naodapara, Godagari, Badalgachi) and four clinics from Chittagong cluster (located at Patiya-Rural, Anwoara, Fatikchhari and Raozan) have been selected from 5 NGOs viz. JTS , Tilottoma, PSF , FDSR and SUS . FGDs have been conducted during January 18-28, 2009 with CSPs and clinic management covering the following issues selected initially.

 

Study-3: Study Report on Satellite Clinics of Smiling Sun Health Network

 

The main objective of this study was to assess the level of performance of satellite sessions.

 

Data and information were collected from 23 clinics over telephone and SMS (short message service). Telephonic interviews have been conducted with the Clinic Managers and Paramedics during September 10 to 17, 2009. Also related information was collected from MIS and Grants team of SSFP for analyzing financial data along with range of services for the period of February to July 2009.

 

Study-4: Study Report on Feasibility of Expanding Home Delivery Service at SS Clinics

 

The purpose of this study was to see whether and how HD services can be provided successfully. Objectives were to; identify strengths and weakness of existing HD services; assessing level of financial earning to both clinic and service providing personnel; assessing demand and feasibility of HD services.

 

Study-5: Evaluation study on Training on Program Management and Financial Management

 

The main objective of the evaluation is to know the knowledge gained on program management and financial management from TOT intervention. However, specific objectives were: (a) assessing level of knowledge gain on each of four training modules of program management separately; (b) assessing level of understanding gain on financial management aspects, (c) understanding about how participants are utilizing training knowledge and ideas; (d) recommendation for modifications of training program and materials.